Have a question? You may find an answer in our FAQs.
But you can also contact us:
For the best and quickest support, we recommend reaching out via online chat or email. While we do our best to answer phone calls, there may be delays due to high call volumes. Thank you for your understanding.
Click the Online Chat in the bottom-right corner for immediate assistance
Call Us: 03 9018 7379
Mon-Fri: 11:00 am - 5:00 pm
Free shippingdelivery all orders of $99 or more of eligible items across any product category qualify.
Credit Card: Visa, MasterCard, Maestro, American Express. The total will be charged to your card when the order is shipped.
PayPal: Shop easily online without having to enter your credit card details on the website.
You can return any item purchased on Christmas Mall within 7 days of the delivery date. The item must be NOT used or damaged and is in 100% re-saleable condition when we receive them.
Where you find the item purchased on our website is faulty, within 30 calendar days from the day it was delivered to you, you may contact us by email to info@christmasmall.com.au. If there is a major failure with the item, we will offer return for refund or exchange.
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
